Support

Your location is used only to list nearby toilets, calculate distances, and show them on the map. It is never saved on our servers and is tracked only while the app is open. The app cannot list toilets without your location; if you denied permission, you can enable it in your phone's Settings.

Go to Profile > My Contributions > Add a Toilet, or tap the + icon on the main screen. Fill in the details, add photos, and submit; our team reviews the request. You can have up to 3 pending requests at a time.

Tap Add Review on a toilet's detail page, give a rating, and write a comment of at least 5 characters. You can also take a photo with your camera and attach it. You can write one review per toilet, and edit or delete it later.

On the toilet's detail page, tap "Report a problem with this toilet" and choose wrong location, no toilet here, permanently closed, or wrong information. Reports are reviewed by our team.

The red emergency button at the bottom right of the main screen picks the best toilet for your location and opens directions in your maps app: the highest-rated toilet within 2 km if there is one, otherwise the nearest. On iOS, add the TüyDik widget to your home screen to start this with a single tap.

You earn points as you contribute: a review earns 10 points, a review with a photo earns 25, and approved toilet requests earn points too. If you delete a review, the points it earned are taken back. As your points grow, your badge rises and you climb the leaderboard.

Tap "Forgot password" on the login screen. A reset link will be sent to your email address. If it doesn't arrive within a few minutes, check your spam folder.

Go to Profile > Account > Delete Account. Once confirmed, your account and its records are permanently deleted. This action cannot be undone.

Accounts that share content against the rules may be suspended. When you open the app, you'll see the reason. To appeal, write to the email address below.